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Cumulative Costs
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Year 1
Year 2
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Project management
Research
Requirements gathering
Budget approval
Input data collection
Model/methodology development
End-user training
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Total Project Management Costs
Software
Software analysis & design
Development - client/server
Development - Web
Development - software localization (if applicable)
Development - integration modules
Development - data localization
Development - data mapping
Development - data migration
Testing (code, integration, performance, user acceptance)
Documentation
Rollout
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Total Software Costs
Maintenance & Support
Ongoing maintenance
Software upgrades
Auto-update tools
Help desk
Issue tracking
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Total Maintenance & Support Costs
Opportunity Costs
IT staff time
Business staff time
Schedule delays
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Total Opportunity Costs
Total Costs
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Year 1
Year 2
Year 3
Year 4
Year 5
Total ($)
% of Total Cost
Project management
Research
Requirements gathering
Budget approval
Input data collection
Software evaluation
Software selection
Gap analysis
Proof of concept modeling
End-user training
Vendor management
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Total Project Management Costs
Software
License fees
Implementation fees (and/or internal costs)
Testing (integration, performance, user acceptance)
Configuration fees
Integration fees
Development - integration (if necessary)
Development - data mapping
Development - data migration
Customization fees
Annual maintenance fees
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Total Software Costs
Maintenance & Support
Software upgrades (implementation)
Helpdesk (beyond vendor-provided support)
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Total Maintenance & Support Costs
Opportunity Costs
IT staff time
Business staff time
Schedule delays
???
Total Opportunity Costs
Total Costs
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